Privacy Policy

1. Who we are

Effectiway Cleaning provides residential and commercial cleaning services across Australia. You can contact us at effectiway@gmail.com or by phone at +61 435 886 771.

2. Information we collect

• Contact details such as name, email address and phone number when you submit a form or contact us.
• Service information such as property type, city, preferred dates, special instructions and service preferences you provide.
• Communications including enquiries, feedback and records of our correspondence with you.
• Usage data such as pages viewed, links clicked, approximate location and device/browser data collected through cookies and similar technologies.

3. How we use your information

• To provide quotes, schedule and deliver cleaning services you request.
• To respond to enquiries and provide customer support.
• To improve our website, services and user experience.
• To send service updates or optional marketing communications where permitted. You can opt out at any time.
• To comply with legal obligations and enforce our terms.

4. Legal bases

We process personal information where it is necessary to perform a contract or take steps at your request, where we have a legitimate interest that does not override your rights, where you have provided consent, or where required to meet legal obligations.

5. Cookies and similar technologies

We use essential cookies to operate this site and optional cookies to understand usage and improve performance. You can manage your preferences in your browser settings and through our on-site controls. For details, see our Cookie Policy.

6. Sharing your information

We do not sell your personal information. We may share limited data with trusted providers that help us run our website, forms, scheduling or communications, under appropriate confidentiality and data protection terms. We may disclose information if required by law or to protect our rights, users or the public.

7. International transfers

Our primary operations are in Australia. Where service providers process data in other locations, we take reasonable steps to ensure appropriate safeguards are in place.

8. Data retention

We keep personal information only as long as necessary for the purposes described above and to comply with legal, tax or accounting requirements. When no longer needed, we take reasonable steps to delete or de-identify the information.

9. Your rights

Subject to applicable law, you may request access to, correction or deletion of your personal information, and you may object to or restrict certain processing. To exercise your rights, contact us using the details below. We may need to verify your identity before responding.

10. Keeping your data secure

We use administrative, technical and organizational measures designed to protect personal information against unauthorized access, alteration or misuse. No system is completely secure, and we cannot guarantee absolute security.

11. Children

Our services are intended for adults. If you believe a child provided personal information to us, contact us so we can take appropriate action.

12. Third-party links

Our website may contain links to third-party sites. Their privacy practices are not covered by this policy. We recommend reviewing their privacy notices.

13. How to contact us

For questions about this policy or your personal information, contact Effectiway Cleaning at effectiway@gmail.com or call +61 435 886 771. We aim to respond promptly.

14. Changes to this policy

We may update this Privacy Policy to reflect changes to our practices or for legal reasons. Updates will be posted on this page with a new “Last updated” date.